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Contact Roundup Customer Service

Roundup Phone Numbers and Emails

Toll-Free Number:

  • (866) 324-2647
    For USA
Call customer service

Customer Service:

  • (888) 270-3714
    For Canada

Roundup Emails:

Legal
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How to Contact Roundup?

Most Popular Number:

(866) 324-2647
For USA
Total calls: 73 Issues resolved: 7 Last call: Jan 10, 2025
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PissedConsumer Reporter

The Roundup phone number for customer service inquiries is 1-866-324-2647. The customer care advisors at this helpline are available for general questions and assistance with your issues. You can also learn more about the company’s products and request help choosing herbicides according to your needs. If you want to share your experience or suggestions or file a complaint, the support agents at this helpline are ready to discuss the details. The same number can be used for the website accessibility feedback. Additionally, you can reach the Help Center representatives at 1-888-270-3714. The Data Protection Officer is available for the Privacy Policy-related questions at this phone line as well.

The direct Roundup email address to reach the customer service team is not provided by the company. However, you can email your request, complaint, or suggestion using the online form on the official website. Scroll the homepage to the Support section and select the Contact Us option from the list. Choose the topic that best corresponds to your issue, complete the form with your contact info, and describe your inquiry in the text box below. The customer care agent will get in touch with you to answer your questions as soon as they study your matter. The Roundup contact email for the Privacy Policy concerns is privacy@scotts.com.

The Roundup headquarters mailing address is The Scotts Company LLC, 14111 Scottslawn Road, Marysville, Ohio 43041, United States. You can send official documentation and legal inquiries to the Legal Department at this office. The Roundup customer service team is also ready to handle your complaints, compliments, and suggestions sent by mail. You will get an official written response from the company’s representatives on your matter as soon as they study your request. To get in touch with the Data Protection Officer on the Privacy Policy or Data Protection questions, write to the mentioned address with the “Attn: Data Privacy Team” notice.

The Roundup hours for phone support are generally Monday to Friday from 9 a.m. to 5 p.m. PT. You can call the customer care helpline for general information or expert advice on their herbicides within these hours. If you prefer communicating online, the live chat is available on the official website during business hours. The virtual assistant is ready to answer your questions and instruct you to resolve your issue 24/7 should you need help outside working hours. Alternatively, you can submit your request online whenever convenient by completing a form on the Contact Us page. You will usually get a response within one business day.

You can visit the Roundup website whenever you need to get in touch with the customer service team. Scroll the main page to the Support section and click the Contact Us link. Here, you will find a list of topics to choose from. Select your inquiry from the drop-down menu and fill out the request form with the required information. Type your message in the text box below and click the Submit button. Additionally, you can use the Roundup chat to discuss your issue with a live customer care operator. Click the chat icon in the bottom right corner of the homepage and pick the topic you need help with.

Roundup Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Roundup is 8663242647. 96% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Saturday.

  • Be prepared for the call as Roundup may ask you for the following information to identify you as a customer: first and last name or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Roundup Website:

Roundup Help Center:

Corporate Office Address:

The Scotts Company LLC
14111 Scottslawn Road
Marysville, Ohio 43041
United States

Roundup Rating Based on 6 Reviews

Rating details

2.2
more details
Customer service
Price Affordability
Value for money
Product or Service Quality

Rating stats

Rating trend

How Good is Roundup's Customer Service?

Marlene M Umu
Marlene M Umu
Feels Disappointed | Dec 13, 2024

Horrible experience! Went round and round and NEVER got to speak to a real person about my simple request!

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Anniyah Ivo
Anniyah Ivo
Feels Satisfied | Sep 06, 2024

Both the calls were answered by pleasant and helpful women. Tried the first method on getting the sprayer to work. Though the method didn't work, I was eager to try it. As it did not work, called back. After a short conversation, the woman decided to send a new sprayer head. Thanks.

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Ahmiya Gzs
Ahmiya Gzs
Feels Satisfied | Jul 12, 2024

The customer service rep was able to explain to me how to put in the batteries when I get my new wand. I called another number a week ago and they were not nearly as helpful. She deserves a gold star!

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Reynard Fom
Reynard Fom
Feels Disappointed | Jul 04, 2024

it was very good

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Summary of Roundup Customer Service Calls

76 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Roundup?

Product/ Service Question:

  • “Pump not working”
  • “Sprayer with broken wand— can I please talk to a real person by phone!!”
  • “Product information”

Request for Information Question:

  • “Find out how soon using round ypund up when can I plant grass”
  • “Question on storage”
  • “I want to know if I should “water-in roundup.”

Shipping and Delivery Question:

  • “Have not received refund”
  • “Roundup is not coming out of sprating. Even thow battery is still working”
  • “Where is my refund”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Lost over $50 in plants after using round up even though i planted over a week after using it. Many many chats. Waiting fir a return call from technician. Not a reputable company. Forced to take legal action. Just want some compensation.”

Other Question:

  • “I had cancer of the right breast the doctor spotted. He went in there and got it out.”
  • “Need info”
  • “My gallon bottle emptied in my garage and the lock was on”

Compare Roundup Customer Service To

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