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Contact Roundup Customer Service

How to Reach a Person at Roundup

Verified Contact Information

Toll-Free Number:

  • 1-866-324-2647
    For USA
Call customer service

Customer Service:

  • 1-888-270-3714
    For Canada

Roundup Emails:

Legal
Send Message

Roundup Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Roundup Phone Number
1 (866) 324-2647
Average Hold Time
00:01:56
Average Calls duration
3 minutes
Most Popular Roundup Email Address
privacy@hawthornegc.com
Roundup Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (26% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Roundup?

Most Popular Number:

(866) 324-2647
For USA
Total calls: 211 Issues resolved: 18 Last call: May 9, 2026

The Roundup phone number for customer service inquiries is 1-866-324-2647. The customer care advisors at this helpline are available for general questions and assistance with your issues. You can also learn more about the company’s products and request help choosing herbicides according to your needs. If you want to share your experience or suggestions or file a complaint, the support agents at this helpline are ready to discuss the details. The same number can be used for the website accessibility feedback. Additionally, you can reach the Help Center representatives at 1-888-270-3714. The Data Protection Officer is available for the Privacy Policy-related questions at this phone line as well.

The direct Roundup email address to reach the customer service team is not provided by the company. However, you can email your request, complaint, or suggestion using the online form on the official website. Scroll the homepage to the Support section and select the Contact Us option from the list. Choose the topic that best corresponds to your issue, complete the form with your contact info, and describe your inquiry in the text box below. The customer care agent will get in touch with you to answer your questions as soon as they study your matter. The Roundup contact email for the Privacy Policy concerns is privacy@scotts.com.

The Roundup headquarters mailing address is The Scotts Company LLC, 14111 Scottslawn Road, Marysville, Ohio 43041, United States. You can send official documentation and legal inquiries to the Legal Department at this office. The Roundup customer service team is also ready to handle your complaints, compliments, and suggestions sent by mail. You will get an official written response from the company’s representatives on your matter as soon as they study your request. To get in touch with the Data Protection Officer on the Privacy Policy or Data Protection questions, write to the mentioned address with the “Attn: Data Privacy Team” notice.

The Roundup hours for phone support are generally Monday to Friday from 9 a.m. to 5 p.m. PT. You can call the customer care helpline for general information or expert advice on their herbicides within these hours. If you prefer communicating online, the live chat is available on the official website during business hours. The virtual assistant is ready to answer your questions and instruct you to resolve your issue 24/7 should you need help outside working hours. Alternatively, you can submit your request online whenever convenient by completing a form on the Contact Us page. You will usually get a response within one business day.

You can visit the Roundup website whenever you need to get in touch with the customer service team. Scroll the main page to the Support section and click the Contact Us link. Here, you will find a list of topics to choose from. Select your inquiry from the drop-down menu and fill out the request form with the required information. Type your message in the text box below and click the Submit button. Additionally, you can use the Roundup chat to discuss your issue with a live customer care operator. Click the chat icon in the bottom right corner of the homepage and pick the topic you need help with.

PissedConsumer Club

Contact Information

Roundup Website:

Roundup Help Center:

Corporate Office Address:

The Scotts Company LLC
14111 Scottslawn Road
Marysville, Ohio 43041
United States

Summary of Roundup Customer Service Calls

225 TOTAL
CALLS
03:28 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Roundup?

Product/ Service Question:

  • “Roundup ready products”
  • “Item not working”
  • “Pump don’t work”

Request for Information Question:

  • “Question about application”
  • “How to use the pumpngo2”
  • “Questions about roubdup use”

Return/ Replace Question:

  • “Replace batteries in wand but it’s still not working”
  • “Replacement part”
  • “Replacement wand”

Refund Question:

  • “I bought I gallon of your new exclusive formula for $75 and that stiuff is terrible at Lowe’s I’d like a refund or exchange for something that workd”
  • “Refund”

Shipping and Delivery Question:

  • “Have not received refund”
  • “Roundup is not coming out of sprating. Even thow battery is still working”
  • “Where is my refund”

Payments and Charges Question:

  • “Need a coupon”

Cards Question:

  • “Taking money off my card for round up”

Other Question:

  • “Dissatisfied with the premix white jug”
  • “Weeds spray”
  • “New sprayer wont spray”

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